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      TimelyCare

      Engaged employer

      TimelyCare reviews

      Disturbing placee, most VP and up leaders need to be fired for the company to survive. RUN! - Anonymous employee TimelyCare Employee Review

      1.0
      23 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      As so many posts have already said, this company lucked into many incredible employees who persist despite the toxic culture because they care deeply about student mental and physical health. That and being able to work remotely are the only pros.

      Cons

      -Sadly all prior negative reviews are 100% accurate -- TimelyCare is a place where C suite leaders are short-sighted, selfish, inappropriate, and INEXPERIENCED. These leaders genuinely don't know how to run a business, which is why they pivot every second, don't notice that most of the VPs do nothing, and engage in toxic positivity to pretend the company's consistent failure are wins. -HR does not do their job, likely because they too don't know how. They do not follow up on concerns brought to them, have performance reviews asking you if you feel supported by your manager that only get seen by said manager, say only C suite needs 360 reviews, and don't have growth ladders for clear promotion opportunities or employee resource groups because those things "are not necessary here". -This is the kind of company where the head of HR, the Chief Strategy Officer, and the CEO yell at people the way I wouldn't even yell at my children because the culture allows them to do whatever they want. Employee turns means nothing to them. -This is the kind of company where the CEO bullies and yells at anyone who questions him, threatening at All Hands meetings that "passive passengers will not be tolerated", said while we all work crazy hours. -This company is scary, sad, toxic and does not seem to have any intention of changing. Leadership isn't capable even if they finally listened and understood their flaws.

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      TimelyCare Response
      1w
      We read this feedback in full and respectfully disagree with a number of the characterizations made here. At the same time, we recognize the seriousness of concerns related to leadership, communication, and workplace culture, and we do not dismiss the fact your experience clearly left a strong negative impression. At TimelyCare, employee concerns are reviewed through established HR processes designed to ensure concerns are assessed thoughtfully and addressed appropriately. We recognize TimelyCare has grown quickly to meet the evolving needs of students and campus partners, and growth at that pace creates opportunities to strengthen our communication and alignment. That does not mean concerns should be dismissed or ignored. We continue to evaluate our leadership practices, accountability across teams, and invest in clearer systems, stronger manager support, and more consistent ways of working. The people who work at TimelyCare care deeply about our mission and about supporting students. Maintaining an environment where employees feel respected, heard, and able to contribute meaningfully is important to us. We know there is always more work to do to strengthen culture and trust as we grow, and that remains an ongoing focus for the organization.

      Explore other reviews about TimelyCare

      5.0
      10 Jun 2026
      Professional
      Recommend
      CEO approval
      Business outlook

      Pros

      TimelyCare has a strong mission focused on improving student well-being, which makes the work feel meaningful and impactful. The people are collaborative, supportive, and genuinely care about both employees and the populations we serve. Leadership is invested in growth, and there are opportunities to take on new challenges and expand your skills. The company has embraced flexibility and continues to evolve as it scales.

      Cons

      Like many fast-growing organizations, priorities can shift quickly, which sometimes creates ambiguity around processes and decision-making.

      1.0
      11 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I genuinely don’t think there are any other than the people (who they’re burning out or forcing out)

      Cons

      To the Glassdoor responses from TimelyCare: “we found no record of the specific incidents referenced” is a strange thing to say about anonymous reviews. What exactly are you looking into — Slack messages? Zoom recordings? The implication that you’re investigating who wrote these reviews is more revealing than anything the reviewer said. The irony is that the very culture described in every negative review — retaliation against anyone who speaks up — is exactly why employees can’t give honest feedback internally and have to resort to anonymous posts in the first place. And then those posts get publicly discredited. I’ve been gone over a year and I’m still untangling what this place did to my sense of self at work. That doesn’t happen at healthy companies. Good luck to everyone still there.

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