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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Toast Is a Technology Company that Refuses to Use Technology - Sales Manager Toast Inc Employee Review

      1.0
      21 Dec 2016
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Toast is a premier tablet based restaurant POS on the market

      Cons

      Toast Management is comprised of people who have either never worked in the industry or have only worked for the outdated Micros. Salespeople are expected to prospect door to door, email prospecting is not accepted here. Management interferes in every deal by nickel-and-diming the customers. Also beware, Toast will NOT pay you your final commission check!

      avatar
      Toast Inc Response
      9y
      Thank you for your feedback. As you know, we are very focused on continuous improvement as we grow and we have a very open communications style with the management team. In the past few months, we have put many programs throughout the business in place to support our growth, several which have been suggested and built by our employees. I am also concerned that you feel like there is a commission check that you are still owed. Please email ejalbert@toasttab.com so we can look into it further and resolve quickly.

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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