Startup feel with security of a larger company - Anonymous employee Toast Inc Employee Review

5.0
20 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Very startup feel with lax dress code and unrestricted vacation. -Health insurance, dental, vision, life insurance and disability. -Work life balance is great. If you get your work done you can go home. No pressure to be there just to be there. -Very high growth which mean lots of room to grow your own career. -Great internal resources to help with what you need. -Great office right near Fenway park. -Paid commuter benefits. -Experienced leadership. They have brought in many people with past experience in this business to make Toast successful. -Trying to focus on the right aspects of the business to grow which align with customer needs. -Everyone at the top is extremely approachable. -Relatively transparent with most things.

Cons

-Being a larger company, it is not always easy to get questions answered. You sometimes get sent on a wild goose chase. -Still working on set processes for many things. Getting much better but still have a long way to go. -Sometimes certain projects take precedence over everything else, causing long wait times for simple problems.

Explore other reviews about Toast Inc

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work for me

Cons

Nothing bad about it then

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Toast Inc Response
1w
We appreciate your contributions during your time at Toast and glad to hear your experience in the role was great!
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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