1.0
28 Oct 2020
Former employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Great co-workers Sometimes food is provided when in office
Cons
Terrible Management who don't even understand the system No Bonuses No opportunities to grow in the company Low pay for high amounts of work Very stressful environment Overly complicated system Clients are always upset because of the lack of help given to them because technical support specialists have so much on their plate and the system is too complicated for clients to understand. Implementation team puts their work off onto service Technical Support Specialists are figuratively chained to their desks all day