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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Money can be good, massive grind - Account Executive Toast Inc Employee Review

      3.0
      5 May 2022
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You know you are selling the absolute best solution for the restaurant industry. The money can be good.

      Cons

      Massive grind. It takes about 6 months to start making decent money, but the top end of potential is great. No ability to take time off. Burnout is very real and likely.

      avatar
      Toast Inc Response
      4y
      Thank you for sharing your perspective. I really appreciate the feedback you've provided, as it'll help us improve the experience for all Account Executives. I do agree that sales can be a challenging role at times, but I'm happy to hear you feel well-compensated and that you are connected to our product. I'd encourage you to set up some time with me so that I can better understand your concerns around management and how we can encourage a healthier work/life balance. It's important to us that employees feel supported and that they are able to take time off to refresh. Please feel free to reach out- my (virtual) door is always open. - Joe Starzec, VP of Sales

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      2w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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