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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Fun Company, but since going public, major internal issues - Anonymous employee Toast Inc Employee Review

      1.0
      25 May 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are great, the people are good - Extremely inclusive

      Cons

      Pay is low Going above and beyond is often not rewarded Toast has little accountability for their own actions

      avatar
      Toast Inc Response
      2y
      Thank you for sharing this review, and for your time as a dedicated Toaster. As companies grow and scale, changes are to be expected, but I'm disappointed to hear that you feel our culture is changing in a negative way. We remain rooted in our values and driven by our mission. We are constantly thinking of how we can best empower our employees to grow, whether that's within one department or across the business. I would like to learn more about the concerns you've shared here. Please reach out to me directly so we can discuss further. - Megan Anderson, Chief Customer Officer

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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