Generally good, but has been on the decline since re-orgs and lay-offs - Senior Software Developer Toast Inc Employee Review

3.0
3 May 2024
Recommend
CEO approval
Business outlook

Pros

- Most teams have great culture & WLB - Generally good engineering culture - Lower level employees are smart and supportive

Cons

- New SLT is disconnected from lower level employees & teams - Since the re-orgs in 2023, things have been chaotic - 2024 has seen one layoff round, with another one likely coming later in the year - Bonuses have been cut for everyone - Promotion process has become very complicated - The "Toast Culture" is gone, company is taking on a lot of the Amazon style culture - New CEO is shaking things up - Stocks not doing very well

Explore other reviews about Toast Inc

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
1d
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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