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      Toast Inc

      Engaged employer

      Toast Inc reviews

      "Terrible Company That Damages Your Career and Mental Health" - CX Specialist Toast Inc Employee Review

      1.0
      28 Jan 2025
      Cx specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      You get a steady salary, but it can feel like being stuck in a routine, with little freedom or respect, as if you're not valued beyond just doing the work."

      Cons

      This has been one of the most disappointing companies I've ever worked for. They hire you full-time, only to lay you off once they've used your skills for their benefit. There's a complete lack of humanity and work-life balance, they pressure you to resign, or they threaten to terminate you. Be wary of their so-called benefits and salary offers; in the end, you’ll be left without a job once you’ve been used

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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