Do not work here if you want to progress - Supervisor Toolstation Employee Review

1.0
20 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Cycle to work scheme Wagestream ‘Some’ of the people Holiday entitlement increase after 5 years service. Recent opening hour changes. Xmas day, Boxing Day and Easter off.

Cons

Progression is poor. Training is poor (store dependant). Pay gaps between job roles getting smaller. Little to no support from upper management. One rule for and one for another, for example, two people could not follow a policy/procedure. One of them could end up with a final warning or being fired, the other just gets a slap on the wrist. Unfair treatment - it’s if your face fits. Expected store standards vary from store to store so it’s difficult to know what ‘good’ looks like with people getting away with not following company policy and ‘expected’ company standards. Deliveries are awful. Constant issues. Work/life balance is poor. A bit better with the new opening hours but still not great. If stores are short (someone calls in sick for example) there is an expectation you will stay and cover the shift. A pretty thankless job all in all.

Explore other reviews about Toolstation

5.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Definitely would recommend for others

Cons

Too many tools in toolshed

avatar
Toolstation Response
7mo
Thanks for your review. It's great to hear you'd recommend working here!
1.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Fun fun fun fun fun

Cons

Waiting to get paid when broke

avatar
Toolstation Response
7mo
Thank you for your review. we value all feedback and will take your comments on board as part of our ongoing efforts to improve.
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