Pros
Bonus scheme, some of the social activities
Cons
On the face of it a noble organisation, but underneath it all there are a number of concerning attitudes and practices. There are some very inexperienced and poor managers who deal with situations in a very immature and unprofessional manner. Workloads are unnecessarily high, and senior management assume that it's wise to load people up with work until they crumble. Which makes it no different to every other agency (aside from the clients.) I notice lots of positive reviews which i am sure come from middle managers who have been asked to add "honest" reviews regarding workloads. SMT are often disparaging and quasi corporate in their attitude to teams, showing little respect for those doing the work and are offen openly negative, even when they have very little understanding of the discipline. Overall, there is a lack of focus on career development and training and the priority from managers is that employees just process as much work as possible with a smile on their face because they should feel lucky to have a job here.