only consider if you're going to be hired on full time or are willing to pretty much just work for an employee discount - Key Holder Torrid Employee Review

3.0
22 Nov 2017
Recommend
CEO approval
Business outlook

Pros

You work at a clothing store, and the 40% discount makes the clothes what they should be priced to begin with. Good customer service training.

Cons

You can actually get better pay and benefits from Taco Bell.. I'm serious, look it up.. please.. and to say what they expect from you is a lot would be an understatement. For offering no sort of commission, they EXPECT you to go above and beyond the line of duty when it comes to getting people to buy from them. It pretty much tells you in the training manual to personally befriend each and every person who walks in to make them comfortable with paying $38.90 for a cotton tee shirt. If you are not a key holder, asst. manager, manager, and beyond, there are next to no meanwhile benefits, hours, or raises. And the only way for you to be able to work up to one of those positions , is to have complete open availability for them even though the starting rate was only a few cents more than when I worked at Dollar General for a while, making hard to make ends meet. Another way would be if someone in that position quits or is injured for a time being.

Explore other reviews about Torrid

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Slow paced environment, A great place to work

Cons

Very needy Not too many opportunities

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The environment was friendly and chill from customers to co-workers. The work was manageable and easy enough, especially for a first time job.

Cons

The pay wasn't great, and hours were inconsistent. Sometimes I'd work 6 hours in a whole week, and other times I would work 20+ hours. Our location also had a HUGE turnover rate after the new manager was hired while I was there. You also weren't allowed to sit down, even when there was no customers. That was a big downside for the plus-size employees.

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