Company culture has taken a major hit - General Manager Tory Burch Employee Review

1.0
29 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Tory Burch used to have a strong, positive culture that truly valued its employees. The brand itself is amazing, and working for such a prestigious company was initially rewarding. I had the opportunity to work with some incredibly talented individuals at all levels,

Cons

The new senior leadership brought in last year has completely derailed the company culture. Talented employees are leaving in waves due to toxic management practices, particularly from new district managers and store directors. Instead of addressing senior leadership issues, the company is focusing on replacing GMs, which is only causing further instability. The once strong and supportive work environment has turned into one where morale is low and turnover is high. The GM’s that aren’t being forced out, are leaving on their own. There are so many open GM positions country wide. Big red flag.

Explore other reviews about Tory Burch

5.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is there to help

Cons

No growth above store manager

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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