Stay away, sinking ship - Anonymous employee Total Expert Employee Review

1.0
29 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with people in the trenches that are going through the same, great for bonding.

Cons

People are leaving like crazy. Ask what the attrition rate is in your interviews. They say it’s “people first” culture but don’t believe it for a second. Toxic culture that starts from the top. New President isn’t much better. No process, constant fighting and backstabbing between departments. Your mental health with suffer from that, the toxic culture, and the extreme burn out every employee faces.

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Total Expert Response
4y
We are sorry to hear that your experience over the last 1-2 years has not met your expectations. Please reach out to People Operations to share more insight, so that we can help; we don't want anyone to experience mental health challenges or burnout. The results from our Q1 Engagement Survey show a huge increase to our employee satisfaction score. While we are proud of the positive momentum, we will continue to drive and even stronger People First culture in collaboration with our employees and leaders. We are a growing company, with a strong vision, plan and processes to support the achievement of our goals. We are actively recruiting excellent new teammates every day and we encourage anyone who wants to help build, grow and contribute to check us out.

Explore other reviews about Total Expert

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

Cons

- Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

4.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work environment, good time off policy. Software that works. Solid team environment.

Cons

Management is not the best in some departments. Others are great. Hit or miss.

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