toxic management with no integrity avoid at all costs - Marketing Tots To Travel Employee Review

1.0
16 Sept 2019
Recommend
CEO approval
Business outlook

Pros

parking is easy office is ok

Cons

the husband and wife owners are self proclaimed business gurus despite having no previous success who micro manage and everyone is in daily fear of being sacked there is a culture of constant criticism and sometimes shouting and screaming depending what mood the bosses are in it’s more like a cult than a business and nothing you do is ever good enough, or they just change the goal posts and say you have failed the benefits are non existent no sick or pay rises and no hr department so they get away with bullying behaviours I have never worked in such unprofessional place and i can honestly say working here has been damaging to my mental health not surprising such a high staff turnover avoid this company and these unethical people at all costs can not think of a worse place to work or worse bosses to have

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Tots To Travel Response
6y
Many thanks for taking the time to submit your review and thank you for your positive comments about the parking and office – it’s a lovely place to work in. I am sorry to hear that you didn’t feel engaged positively in all elements of the business and leadership. We know how important good managers are, especially in a fast-moving business as Tots. The team continues to grow and we continue to make positive steps to enable the team to develop. This includes benchmarking our culture against a global measure by giving everyone in the team anonymous online surveys every week, covering all aspects of their experience here. We score really well and so I’m confident in saying that your experience is not reflective more generally, but we are always open to constructive feedback and the need to constantly improve. I do hope that you have found a great match for you since leaving and wish you all the best.

Explore other reviews about Tots To Travel

4.0
25 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Great environment, supportive, advanced career

Cons

Small office, needs growth, expansion

1.0
25 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Parking and office were ok

Cons

Working here was a HUGE regret. It’s not an understatement when I say the owners and some senior members treated me in such a disrespectful and demeaning manor that it affected my mental health. The owners are toxic and likely you’ll experience a Jekyll and Hyde mentality from them, leaving you feeling uneasy. They’re inconsistent and won’t release the reins which makes it impossible to do your job. I highly suspect any positive reviews left here will be damage control by the owners. Maybe it’ll be a wake up call and they might change their approach, but I very much doubt that, they’re just not nice people sadly. They don’t have a business background and so they really lack the people management and leadership skills needed, instead they just keep sacking people thinking the problem is with everyone else rather than mustering any self reflection. This is no excuse for their at times appalling treatment of staff however because they’re clever enough to know how their actions affect people. There are plenty of businesses that know how to behave in a motivating and respectful way, don’t make the mistake I made by believing their hype, it is not based on reality.

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Tots To Travel Response
6y
Hi – many thanks for your review. Our offices and ease of parking often get a mention which is great. We have put a lot of effort into creating a lovely working environment which is accessible for the team, so it is pleasing to hear that you also thought these aspects were good. Your negative feedback makes us really sad as this is not the experience that we want people to have. The feedback we get through our anonymous weekly surveys from current team members doesn’t reflect the experience that you describe, although we do accept that there’s always room for improvement. As a fast paced, customer focused business, people are at the heart of what we do and we strive to help our team develop and feel appreciated and supported in the work place. Being a growing business, we are all learning and aim to improve what we do every day, encouraging honesty and openness in the workplace. I am of course sorry to read that you feel the way you do about your time at Tots and really hope that you have moved into a position since leaving which is more aligned to you and fulfils your working expectations.
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