Upper Management is Hot Garbage - Technician Trafera Employee Review

1.0
13 Jun 2022
Recommend
CEO approval
Business outlook

Pros

If you're working in the corporate offices you're treated fairly well.

Cons

If you're working at Pelham as a warehouse employee or technician or lead or even the admins of the leads, you will spend every day angry at a new decision the facility managers come up with. Unfair responsibility disbursement, unfair metrics, and unfair pay grades. Especially for first shift, as second shift gets away with doing whatever they want with an appalling little amount of repercussions. That's not to mention gloriously smart decisions like firing employees after a pizza party among other fantastic morale-boosting ideas they've had. With new facility managers the place would probably run a little more smoothly. At the moment, however, if a horrible decision is made, it's like talking to a brick wall when attempting to change anything.

Explore other reviews about Trafera

5.0
16 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good work culture at my facility. Phenomenal management and truly team focused. Saying that still after 3 years of working there.

Cons

Most positions that are not normal repair technicians have to do 3 or more jobs. With the same pay or less that a senior repair technicians.

2.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

•You can watch/listen to whatever while you work for the most part •Camaraderie with coworkers

Cons

This is one of the most backwards corporate environments I’ve ever worked in. They constantly change the goal post based on whatever customer complaint is prevalent while also expecting you to maintain high output numbers without addressing the root of the problem. They thrive on short term solutions for long term problems. There is a total lack of transparency from the higher ups, with a near constant change to protocols and procedures without proper explanation nor implementation. After a mass layoff at my facility, the remainder of my team was told by the higher ups that we can only be seen as people when met in person whilst in the same breath told us they were watching us through the facility cameras. Repair techs are seen as a number and repair machine and not much else. Employee feedback is a joke and never taken into consideration, they only care about optics and output. There is no upwards movement within the company, only horizontal and adjacent positions with similar pay, yet more work expected of you.

6
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