This aviation department is run by a bunch of flight school management trying to run a big time operation. The hiring practices are terrible, Management does not want to be bothered with legitimate issues, so much so that they send out a “communication guide” that essentially says “don’t call us” The pay and benefits have no structure and is severely lacking for captains. I met some good people here but it is essentially a bunch of pilots who have zero jet time from their flight school so there’s a much higher workload on captains. They advertised a big raise which was nothing short of a joke all while teasing half the FO community about upgrading to which they have no process or standards for. The one positive is the scheduling managers. Those guys are doing the job your Aviation “management” should be doing!