Terrible place to work - Client Services Associate TransPerfect Employee Review

1.0
26 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Manager and team were really nice people

Cons

0 work life balance. Everyone is extremely overworked and the company overall is constantly taking on more capacity while being extremely understaffed. The job entails a billion things that no one person/position should be responsible for, (ex: why would client services deal with billing?). The clients are emailing with issues hundreds of times a day, but you also have to problem solve while doing a bunch of other work your manager doesn’t have the time or want to deal with. It was extremely common to cry every day of this job, and everyone on my team knew we wanted to quit but were waiting for the right time or when they found another job. STAY AWAY!

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TransPerfect Response
5y
Hello, we are sorry to hear about your unpleasant experience at TransPerfect. We strive to create a supportive and encouraging workplace environment for current and prospective employees. We are disappointed to see that this was not the case for you. Please contact glassdoor_feedback@transperfect.com if you’d like to further voice your experience. We are always open to hearing about how we can improve our processes and foster continued growth.

Explore other reviews about TransPerfect

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pleasant environment here. Everyone is friendly and very organized

Cons

Still new so nothing yet

2.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Provides strong opportunities for travel, especially around conferences. The company makes a strong effort to onboard and support new employees and clients. There are many great colleagues to connect with and learn from.

Cons

My experience was that leadership lacked clear direction and timely decision-making. The culture felt transactional, with employee retention and development taking a back seat to short-term financial performance.

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