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      Transcom WorldWide

      Engaged employer

      Transcom WorldWide reviews

      Good option for fresh graduate - Customer Service Representative Transcom WorldWide Employee Review

      3.0
      27 Aug 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      No prior experience required Meals Voucher Medical insurance Can reach a decent salary if you hit all you KPI's and get full bonus

      Cons

      Very low salary if you don't hit your targets and get your full bonus Only 18 days/year Paid Time Off Hard to get PTO approved especially in summer Can be overwhelming due to challenging KPI's that increase periodically Doesn't tolerate sick leave and will cause you to lose all your bonuses

      avatar
      Transcom WorldWide Response
      9mo
      Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

      Explore other reviews about Transcom WorldWide

      5.0
      30 Apr 2026
      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great leadership and coaching opportunities. move up quickly.

      Cons

      had to work on weekends so i wish they can give us weekends off.

      1.0
      27 May 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      There were no pros for working for this company.

      Cons

      There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

      avatar
      Transcom WorldWide Response
      2d
      Thank you for sharing your experience with us. We apologize that we fell short of your expectations and will take your feedback into consideration as we strive to improve.
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