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Translations.com

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Burn and Churn Business Model - Anonymous employee Translations.com Employee Review

2.0
31 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company provides a good learning experience in a corporate environment for fresh college graduates.

Cons

There is zero career-building potential here. Promotions are a joke because they're NOT based on merit. They're given to people who have simply stayed with the company longer than others, meaning employees are forced to report to under-qualified seniors. The company doesn't have a choice in this because they're stuck in an endless cycle of incredibly high turnover rate. The work environment is one submerged under constant deadline pressures and insufficient staffing. This problem is prevalent in every single company department (sales, client services, production, etc.). The vendors sourced by the company to handle the actual translations also get burned with low rates and unforgiving deadlines. The translation quality absolutely suffers from this bad practice, and it is a miracle that this company has been able to retain big clients. Employees are expected to work after-hours to cater to "urgent" requests, so they rarely get to leave at the end of their paid shift. Overtime is but a dream. This is not a place for work-life balance. To top it off, pay is NOT commensurate with the hard work being done, nor the sheer amount of extra hours of personal time that employees sacrifice to finish their unfair workloads. Morale is extremely low, and a majority of employees are working with one foot out the door in search of greener pastures. Without mentioning anything regarding the management here (and believe that there is much to say), job seekers please BEWARE.

Explore other reviews about Translations.com

5.0
13 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Some of the best dev team in the world, strong management team, great teamwork

Cons

Difficult market consolidated within 36 months

2.0
23 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Stable job even in a turbulent economy. Quarterly bonuses available after training period completion. Easy to work off college debt if you can withstand the pressure.

Cons

White collar staff leaning has lead to massive brain-drain of senior staff, especially US domestic staff; most replacement staff are entry level remote employees in 3rd world countries to artificially deflate hourly rates--PMs are NOT salaried. It is an uphill battle to hire domestically if at all. "Remote" work was a privilege everyone had to fight tooth and nail for individually until the pandemic hit. The COVID precautions taken in the physical office were inadequate. New hire trainees were forced to work in the office every day despite the pandemic--all 6 of them came down with COVID-19 near simultaneously in the second month of their training period. Immediate supervisors are too overloaded with piloting a sinking ship to help you. Promotions are given late. Raises are usually 1/3 of whatever you negotiate. Inter-departmental communication is a extremely lacking at best, outright dysfunctional at worst. Vendor Management has a long track record of questionable competence and professionalism. Upper management has no long-term plan beyond extinguishing the most immediate fires. Sales continues to undersell miracles and run off with the commission money, regardless of whether production can actually fulfill whatever fantasy the client was sold, without punishment. US residents interested in this company would have a better experience in R&D technology, administration, sales or client services.

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