Pros
Financial stability of the organization and sound underwriting discipline.
Cons
Micromanagement from senior management has a chilling effect on individual initiative and growth. Management utilizes databases and information that is either of questionable relevance or inaccurate as a measurement. Intensely political organization/management that focuses almost entirely on image and the appearance vs. competence. All organizations are political but Travelers field management is incapable of accepting feedback and do not solicit it from their employees. If you are aspiring manager who seeks to make an impact ,be an innovator, and achieve notoriety for what you have to offer or your skills then seek another organization. Travelers wants square pegs in square openings. Other carriers at their competition level or more flexible and produce greater rewards for their employees. The bonus or variable compensation is significantly less then their chief competitors and performance management differentiation is downward driven and weakly managed.