Good Company To Work For - Underwriter Travelers Employee Review

5.0
9 Nov 2009
Recommend
CEO approval
Business outlook

Pros

I feel that management in my dept is very proactive in trying to keep the staff happy. They are extremely accomodating in allowing you to work from home when necessary. The amount of time off is a plus as it starts out at 4 weeks and you are allowed to buy additional time.

Cons

Senior management tends to rely on the namebrand as a reason for jumping the market in rate increases. This can make your job much more difficult in comparision to competitors. I've worked in UW and claims. I felt that claims management was below par and it resulted in less than desirable results. I also saw a lot of cronyism in in promotions. That didn't necessary cost me, but has others.

Explore other reviews about Travelers

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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