You are a tadpole in a Frog's pond. - Associate Account Executive Travelers Employee Review

2.0
8 Aug 2010
Recommend
CEO approval
Business outlook

Pros

The pay is supposed to be "market competitive." You work individually for the most part with assistance from a senior position. Your supervisor does not check punctuality and you are encouraged to take breaks throughout the day. The training program is in depth and the company is a cash cow leading to positive job security.

Cons

The pay is supposed to be competitive; however you will soon find that corporate bureaucracy will keep the talented under and the abusers above. Standard promotions, which include pay raises, are often missed due to poor management. Career advancement is supposed to be a ladder system of Trainee, Associate, and Account Executive within a reasonable time of training but the supervisor is ultimately responsible for "entering" eligible employees prior to promotional dates. Promotions occur semi-annually. Although TRV promotes organic growth, a poor rapport with a direct supervisor will hinder your growth opportunities despite positive relationships with other management.

Explore other reviews about Travelers

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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