Great Place to Work - Implementations Engineering Manager Tray.ai Employee Review

Culture Pay Willingness to support cross departmental transfers for employees to keep them within the company

Unrealistic financial goals at times during challenging periods SE feedback regarding product should have had more weight on enterprise gaps

The Solutions Architects, SDK, Sales Engineers, delivery, and engineering teams are strong partners and consistently adapt when needed, even in challenging conditions.

A sale is a sale, and leadership prioritizes closing deals—often chasing big-name logos—even when it’s clear the product isn’t the right fit and the client is likely to churn. Compensation is below market, and executives favor “yes” leaders over those willing to challenge decisions and address real issues. Executive leaders are regularly pushed to burnout, after which the executive team steps in, convinced they can do it better. When that inevitably fails, they cycle in new executive leadership with impressive credentials. It’s a revolving door, and it shows.