It's agency life and they do it better than most others. - Anonymous employee TriMark Digital Employee Review

5.0
19 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is a plus. I've come from places that require you to be in person 5 days per week. Trimark never asked that. It is a culture where showing up is important on some level so if you would rather never show your face, this isn't the place for you. I never felt like I couldn't take time to take care of family issues, whether that was me or a sick kid. There were peak times when it was necessary to be live and in person, but being around some of the most brilliant coworkers I've ever encountered is a great balance that will definitely push you to be a better marketer and employee. The CEO gets in the trenches with everything (see more in the cons). I've been places where the top people couldn't do an iota of our jobs and the senior leadership at TriMark is just as brilliant as the people they've hired. They are, themselves out in the field pitching new business and, IMO they are the reason that TriMark won't ever fail, even if they falter and hit a rough patch. It's really cool to work in downtown Raleigh. The team in charge put a lot of effort into creating spaces for coworkers to interact with one another. Having diverse offerings is helpful to meet different people who are in different life stages. TriMark has the best benefits package I've gotten in my work tenure. It's not SAS level, but TriMark also isn't a tech company. With that, you don't get arbitrary layoffs that are only tied to shareholder satisfaction. The recent layoffs make sense when business walks out of the door.

Cons

Agency life is stressful. You live and die by what advertiser is happy with you at any given time. This coupled with a fast-paced environment is not for the faint of heart. Time Tracking sucks. The only redeeming quality is that I know of no other honest way to judge profitability in a field where clients will ask everything of you while paying you next to nothing, comparatively. Time tracking policies went back and forth a few times in my time at TriMark which can be daunting if you aren't a go-with-the-flow type person. Consistency in these policies could be better. Along with that, I can see people feeling like time tracking being tied to the perception of their worthiness as an employee. Framing could be a lot better in that regard. The company is getting bigger and with that, it can be hard to really get to know people. The tight-knit atmosphere that they used to have isn't as prevalent, but if you make the effort your coworkers are willing to meet you. Sometimes we oversell and over-promise at the beginning of a campaign and we inevitably have to figure out how to walk back for the sake of our campaign budget. We always met the moment, but you can tell it takes a toll on some people's sanity to go 100mph when the campaign SOW only called for 75mph.

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TriMark Digital Response
1y
Thank you for your review. Your perspective of our business possesses professionalism and tangible feedback which we can utilize as we strive to build the best marketing agency we can build.

Explore other reviews about TriMark Digital

5.0
20 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall, this is a great place to work and grow if you're someone who likes to take initiative and be part of a collaborative team. Hard work doesn’t go unnoticed here—people who consistently show up, contribute, and take ownership tend to thrive. The culture is people-first in a genuine way. Colleagues are kind, helpful, and easy to work with. It’s also a very family-friendly environment, which isn’t always common in a fast-paced, results-driven industry. Having a family is seen as a strength, not a limitation. For those early in their careers, the learning opportunities are strong—you get hands-on experience across a wide range of projects, which helps you ramp up quickly. You will be challenged here but it comes with growth and confidence. There's freedom to explore different areas, take on responsibility, and make an impact. The team is full of smart, experienced people who are willing to share what they know. And the physical workspace is a bonus—modern, updated and in a great location, not to mention half day Fridays in the summer.

Cons

Work life balance fluctuates but that’s the case with any high-performing agency. Things move quickly, and priorities can shift without much warning. Career paths aren’t always clearly defined, so advancement requires self-direction and initiative. Occasionally, there’s some resistance to change or a tendency to default to "how it’s always been done," which can slow progress. That said, for someone who’s driven and flexible, most of these challenges are manageable.

1
1.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers who were welcoming and helpful.

Cons

The CEO created a sense of anxiety among employees. Random unannounced huddles, having people do two jobs at once, providing hypocritical feedback, etc. Seriously, people had a / in their job title. He also asked very personal questions about your family dynamic, which in my opinion, is very unprofessional. Not to mention referencing religious scripture in the workplace (which has no business in the workplace). Another red flag is there was no real HR department, which caught my attention within the first 10 minutes of my first day. Would not recommend this company even for a short amount of time, as there’s no real training structure. Ended up leaving pretty swiftly and was able to snag a job where I can now work on my own terms remotely and was properly trained.

1
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