Need to treat employees better - Service Operations TriNet Employee Review

1.0
14 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Absolutely love the people I work with, the culture within he company is great. Everyone is very welcoming and friendly. My fellow teammates are very helpful and are always looking to assist. The benefits are top notch as compared to other companies I have been to.

Cons

There is absolutely no opportunity for growth and upper management do not take care of their employees (no flexibility, being made to feel guilty about taking any kind of leave, will not make the effort to make decisions when an employee needs assistance, feel very undervalued). In general it seems the company is a little confused on where they are heading. I foresee a very bleak outcome.

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TriNet Response
9y
Thank you for your feedback. We are pleased that you enjoy the work environment and your team. Please contact your manager to further discuss your individual development plan. We are working diligently to make sure our colleagues have great opportunities for growth, and upper management fully supports this initiative. TriNet has an open-door policy, and colleagues are encouraged to discuss any issues or concerns freely with management or any member of our corporate HR team. We will bring up the issues you mentioned to senior management. If you see any area for improvement, please do not hesitate to reach out to your HR business partner, or email myhr@trinet.com.

Explore other reviews about TriNet

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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