Stay Away! - Platform & Payroll TriNet Employee Review

1.0
26 May 2021
Recommend
CEO approval
Business outlook

Pros

Benefits are good enough but could be better.

Cons

Leadership is incompetent. Colleagues are overworked and set up for failure. It’s a call center environment ( if they can’t admit it) Lack of team meetings and team building opportunities. No career opportunities unless you know who you need to know. Great culture on paper but not supported by facts. High turnover. Mandatory overtime. Colleagues are overworked and unable to even be nice with each other. Every minute of your day is scheduled. Unrealistic expectations. No sense of purpose at all. Customers are leaving daily and they are very difficult to manage on the phone due to the multiple issues.

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TriNet Response
5y
We have received your feedback and want you to know we take your feedback very seriously. We will share these thoughts with appropriate internal teams for their consideration. In the meantime, we would like to learn more about your experience and gather any insights into how we can improve. Please email us at feedback@TriNet.com.

Explore other reviews about TriNet

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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