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Thank you for your feedback. We value all perspectives and would like to clarify how Trialfacts operates and the values we uphold.
Competitive Pay and Benefits: We’re committed to supporting our global team with a fair and comprehensive total rewards and benefits package. Independent contractors receive unlimited paid leave, parental leave (17 weeks), covered transaction fees, and equipment support. Records show some contractors have taken more than 50 days of paid time off within 10 months this year, demonstrating our commitment to flexibility within the independent contractor framework.
Independent Contracting and Payroll: Trialfacts operates transparently, with independent agreements that comply fully with tax and legal requirements. In the many years that Trialfacts has been in business, payroll has never been missed. On rare occasions, brief delays (under 24 hours) occurred due to financial platform issues—not due to missed payments.
Global Structure and Compliance: Trialfacts operates with full confidence in its hiring practices and contractor agreements, which comply with all applicable laws and regulations. As a global company with team members across seven countries, Trialfacts values diversity and makes decisions based solely on operational requirements and performance metrics. The team's average tenure is 2.5 years, with 10% of former team members returning and 26% expressing interest in rejoining, demonstrating the strength of our culture and mission.
Commitment to Excellence: Recent restructuring was implemented to strengthen collaboration and efficiency, but we made sure to take care of those affected with severance pay and fully waiving outstanding equipment loans regardless of the amount. The company supports team growth through regular performance reviews and tailored development support. The flexible, remote model allows team members to thrive while contributing to our goal of "Good Health for All." in clinical trial recruitment.
With a clear strategy and dedicated team, we are confident in Trialfacts' direction and success. Our continuous growth in clinical trial recruitment, and strong client partnerships demonstrate our solid foundation and ability to sustain long-term success.
We appreciate feedback that helps us continue improving and wish success to all past and present team members in their endeavors.
