Great please to work in - Costumer Service Agent Trip.com Group Employee Review

5.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Working in the travel industry is more than just a job; it’s an invitation to experience the world while helping others do the same. One of the most exciting pros is the direct access to industry-exclusive perks, such as "FAM" (familiarization) trips and significant discounts on flights and hotels. Beyond the perks, you are surrounded by a community of globally-minded colleagues who share a passion for culture and adventure. This environment fosters a creative atmosphere where you aren't just selling a product, but rather crafting lifelong memories and facilitating meaningful cultural exchanges for people from all walks of life.

Cons

I've been working here for 1 year now, i dont see any cons working at Trip.com

Explore other reviews about Trip.com Group

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
30 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company culture is good and the compensation package is also good

Cons

Many company initiatives to prioritize at any given time

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