Good colleagues and competitive pay, but limited remote work - Customer Success Manager (CSM) Trip.com Group Employee Review

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-Good colleague -Get free trip Coins -Competitive salary

Cons

Depending on the team, it wont allow you to work from home twice a week

Explore other reviews about Trip.com Group

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing growing team in the AMERICAS - Great work culture

Cons

- Early stage for some projects

4.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

regular wfh is good, and the food is quite deliclious around company.

Cons

lack of clear promotion paths, fast-paced environment.

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