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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Shambles - Customer Service Adviser Trip.com Group Employee Review

      1.0
      24 Sept 2019
      Customer service adviser
      Recommend
      CEO approval
      Business outlook

      Pros

      Free juice that's about it.

      Cons

      Caustic environment to work in profit is the single goal of management. Monotonous calls with no chance of job satisfaction due to an religious reference to processes by the Chinese overlords.

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      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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