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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Very good place to start a new career - Customer Service Trip.com Group Employee Review

      5.0
      29 Mar 2022
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Veri friendly environment to work and good place to work and have fun with other team members

      Cons

      Management is not really professionals and in lack of experience

      avatar
      Trip.com Group Response
      4y
      Thank you for your review. It is good to know that you enjoy being part of our fantastic team. We take all feedback seriously, both positive and negative, to enable continuous improvement. Have a great Trip!

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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