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      Trip.com Group

      Engaged employer

      Trip.com Group reviews

      Trip.com is more than a simple job, it is a big family - Customer Service Advisor Trip.com Group Employee Review

      5.0
      13 Mar 2023
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Working here means finding a stimulating, friendly and respectful working environment. You are 100% supported to do the job to the best of your ability and offer the best service.

      Cons

      Long probation period and during that period you cannot ask more than 3 sickness

      avatar
      Trip.com Group Response
      3y
      Thank you for your review, we are glad you love the working environment at Trip.com

      Explore other reviews about Trip.com Group

      5.0
      6 Apr 2026
      Market manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing growing team in the AMERICAS - Great work culture

      Cons

      - Early stage for some projects

      4.0
      15 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      regular wfh is good, and the food is quite deliclious around company.

      Cons

      lack of clear promotion paths, fast-paced environment.

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