Solid Place To Be - Sales Executive TruRating Employee Review

It is a very positive and fun work environment, everyone is supportive, and there is no such thing as a dumb question. A lot of support from the executive team as well. This is the first company, I have seen the executive team be fun and lively with the rest of the team. All employees have a say in the company's future and this adds to the passion each person has when working at TruRating. They truly believe in investing in and caring for each employee's growth.

Working with different timezones with teams in the US, UK, and Australia can be difficult to book meetings and may lead to early/late calls.

Product offering is truly disruptive and solves a real need in the market for higher customer feedback response rates. That is off-set by an extremely long sales cycle and small addressable market given the lack of technical partner enablement on a retailer's POS. Founders genuinely work to create a positive, fun work environment but that doesn't filter down into the day to day work within the sales organization.

Honestly the worst sales job I've ever had. No one has hit quota in years (if ever) and the sales cycle is extremely long - well over 1 year. The hardest part is the micro-management of every sales activity. Calls are recorded, you have to log every call and meeting, there is no top of funnel support, and you have to send hundreds of emails per week as part of the arduous KPI process. CRM maintenance takes a long time - checking boxes, updating next steps in the sales process, etc. You honestly spend more time doing mindless administrative work than actually selling.