The truth about True Footage, Inc. - Staff Appraiser True Footage Employee Review

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Alright... Lets clarify all the previous comments. Good and bad. Let me start by saying I have been with the company for just under a year. So no long standing issues with anyone, none of the "how it used to be stuff". This is a fresh perspective of how the company is right now July 2026. Pros: 1) Schedule Flexibility. This is 90% of why people choose to become appraisers. We want control over our schedule. True Footage gives you that. 2) Benefits! While somewhat costly, the cost of not having them can be 10s to 100s of times more expensive. Especially as you age. But you get to choose what benefits you want so you have control over how much of your check is redirected toward benefits (Medical, Dental, Vision, Life, legal, 401K and more), 3) Volume. As an independent appraiser I got roughly half the volume I'm getting at True Footage now. 4) Experience. Naturally, with more volume comes more experience. You can add those hours up pretty quickly! 5) Expense reimbursement! Gas, MLS, continuing education, E&O insurance and license renewal all paid by the company. 6) Tons of brains to pick when you run into a problem. Not only is there a dedicated Quality Development Team to help with issues, but you can reach out to their entire internal appraisal staff and ask questions. We're appraisers and all extra opinionated so you will likely get several responses to any question quickly. 7) As independent as you want to be, with the option to work as close to the team as you like. 8) There are said to be many opportunities for internal advancement (Although I admittedly haven't tried to advance as I enjoy my current roll and want to advance my personal skill set and credentials before doing so)

Cons

I read a lot of comments that say management is incompetent. They are not, they are growing and learning just like 90% of the appraiser they hire. This is an appraisal practice! We are all trying to get better in an ever changing industry. Management has to change with the industry. Get off Matt's neck. He stepped into a tough roll and has done a great job pointing the company in the right direction. Nothing is perfect, but things here are good. Many have written that they feel the expectations of staff appraiser's are unrealistic and they are working ridiculous hours. ME TOO!!! But this is a hustle. Its not a 9 - 5 where u get paid to be there whether you work or not. Here you get paid for the work you do, not the time you spend doing it. The key is to make great templates and use the tech they give you to reduce the time it takes to complete a report. Plain and simple. Adapt or move aside for those of us who are willing to adapt. One of the most frequent complaints I see is "you have to give them all your clients and login and passwords"... Yes... You do... but in return you get everything i mentioned above and 50% of the appraisal fee. If you've ever been an Uber driver you would beg for 50% AND STILL GET NO BENEFITS OR EXPENSE REIMBURSEMENTS. This probably the only complaint I do have!!! But its across all industries. Our appraisal fees have not increased in proportion to our living expenses. Some fees have gone down by $5 here and there, but the volume is consistent. I can make a living, but not a killing. Partially due to my current license level, but that's something I'm working on. There aren't many downsides to the company. Its almost a blank slate and you get to write your story within it. Don't come in thinking you are going to get paid to wear the TF shirt and fart around. HUSTLE!!! WORK HARD!!! Ask questions. Ignore the noise and focus on the work. Take your feelings out of its and get busy in the business.

Explore other reviews about True Footage

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Tech and process innovations - Easy access to guidance from senior appraisers and quality/development team - Relatable and reliable admin/team leads - Bonus opportunities

Cons

No cons to speak of.

avatar
True Footage Response
1mo
Thank you for taking the time to provide feedback! We believe in investing in great technology in order to make a significant impact in the real estate space. We are also very pleased to hear that you are being provided adequate support and guidance from your fellow colleagues and the Quality Development Team (QDT). We want to make sure everybody at True Footage is set up for success, so we appreciate this feedback and are happy that you're having a great experience.
2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay on time, pay for your programs, provide insurance

Cons

- Management is way overwhelmed and not watching out for you at all- the company comes over you every time. The meetings as of late have been very 'fear mongering' and it's been disheartening - UWM bidding is going to cause a layoff sooner than later and it feels like no one will talk openly about this MASSIVE PROBLEM. A lot of skipping around the topic. - No support and when you ask QDT for help they use AI to answer and copy paste things they find online. - Pay scale is unfair for the amount of work you do. Commission split is awful. Lowest I've been paid in my entire career. - The only 'bonus' I've received so far for my workload has been a cheap 'gift' they let us pick from on a website of amazon type gifts and it was probably $10 to buy and broke upon arrival... thanks...

avatar
True Footage Response
2mo
Thank you for sharing your feedback. We take these concerns seriously, while also recognizing that some points raised may not fully align with how our processes are intended to operate. We conduct quarterly surveys and actively implement changes based on employee input. If there are concerns not being addressed, we encourage you to connect directly with your manager so we can ensure clarity and follow-through. Our intent is to operate with transparency. We hold weekly team standups and quarterly All Hands meetings to openly communicate updates and address questions. If meetings are being perceived differently, we want to understand and improve that experience. For additional report support, QDT hosts daily office hours for real-time assistance. If that resource isn’t meeting expectations, we welcome more specific feedback. And finally, regarding compensation, we introduced new initiatives to increase earnings, including a loyalty bonus, quarterly performance bonuses, and an Elite Performer Club. We are committed to continuing to improve communication, support, and overall experience across the organization.
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