Not "Unethical", but a Pretty Low Bar. - Senior Manager TrueCar Employee Review

2.0
16 May 2019
Recommend
CEO approval
Business outlook

Pros

1. Great Pay: The only reason I never left until being laid off. 2. Great Benefits and Office Amenities: Unlimited PTO, 100% health coverage, great office snacks and environment, gym membership allowance 3. Free parking in Santa Monica: Alternatively you can collect a stipend for using public transportation. 4. Dog-Friendly Office (only some offices) 5. Flexible Work Environment: Ability to work from home or remotely as needed, just make sure you get your work done. 6. Lots of celebrations for reasons I cannot explain. Achieving mediocrity?

Cons

1. Poorly Managed: Lack of strategy from the top, lack of accountability everywhere else. Priorities are driven by the shiny object of the week. 2. Challenges Your Ethics: Not exactly an unethical company, but the decision making definitely makes you question your values. 3. Technology development is at a standstill. Haven't been able to keep up with the business, even maintaining image accuracy or effectively executing on campaigns. 4. No HR Department: Have not been able to keep an HR executive for more than a year since the original one left the company in 2015. 5. You'll leave with the feeling that you sold your soul to the devil. 6. My pre-IPO equity is now worth $0 due to the $6 stock price. Thanks.

Explore other reviews about TrueCar

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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