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      TrueCar

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      Poor Leadership - Anonymous employee TrueCar Employee Review

      2.0
      7 Aug 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      People, pay, benefits, perks, are wonderful

      Cons

      Leadership has zero vision or business plan. They throw spaghetti at the wall to see what sticks and have no loyalty to the business, the board, employees, or shareholders. It's an entire team from a failed company Leaf Group who can't figure out how to grow revenue and so instead focus on removing headcount to improve EBITDA margins. They are also extreme micromanagers who do not value employee work-life-balance which I believe is a mechanism to make themselves feel competent given their extremely poor performance as an executive team, and to cast blame on others. They have essentially laid off almost every smart, talented, and tenured employee. The board is also extremely poor as you can see from the overall stock price over the last 7 years.

      avatar
      TrueCar Response
      10mo
      Thank you for sharing your thoughts with us. We’re glad to hear you’ve had positive experiences with your colleagues, compensation, benefits, and perks—all areas we’re proud to provide for our Crew Members. We also acknowledge that you have concerns about leadership, direction, and decision-making. We rely on every member of the TrueCar Crew to understand their role and how their contributions help drive our success. If you’re struggling to see the bigger picture or how your work impacts our goals, we encourage you to connect with your manager, function leader, or People Business Partner for clarity. You’re also welcome to bring your questions to our next company all-hands, our executive team is listening and ready to answer. Our goal is to create an environment where every member of the TrueCar Crew feels valued, supported, and excited about the future of TrueCar.

      Explore other reviews about TrueCar

      5.0
      22 Mar 2026
      Senior product writer
      Recommend
      CEO approval
      Business outlook

      Pros

      My boss and team were amazing. Super talented and collaborative.

      Cons

      The company as a whole started floundering and its goals weren't clear anymore.

      avatar
      TrueCar Response
      2mo
      Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
      3.0
      30 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits & Remote Work

      Cons

      No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

      avatar
      TrueCar Response
      1w
      We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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