Decent benefits but high stress and expensive parking - Brokerage Representative Truist Employee Review

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent work life balance, good benefits, PTO is good. Lots of room for growth and license sponsorship if needed.

Cons

Very high stress and high call volume environment. Little time between calls is expected with a demand for in person (though not client facing). Parking is expensive even with their subscription. Low pay

Explore other reviews about Truist

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and company culture. A lot of resources to support employees to grow.

Cons

It can be short-staffed and overwhelming sometimes.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits one of the few places that still offers a pension. Not everyone is aware of all the benefits Truist offers but they are great. Great product and services.

Cons

Aggressive sales goals with not much of a competitive rates. There seems to be a big disconnect with executive leadership and retail employees. There’s a push for technology and enhancement to current processes. However, it seems like the technology is not tested before hand to ensure smooth integration. Branches operate on near minimum staffing causing strenuous situations when someone is out or leaves the company. Operational procedures have significan room for improvement.

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