The most comfortable job experience - Customer Care Agent Truly Nolen Employee Review

5.0
10 Nov 2023
Recommend
CEO approval
Business outlook

Pros

- It feels like a great family and cozy atmosphere - Excellent salary and very profitable benefits - Great co-workers and superiors who are incredibly supportive when needed

Cons

- It does not have a very flexible schedule in terms of days off. - No transportation service for a night shift.

Explore other reviews about Truly Nolen

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Education , they invest so much into their employees. You are constantly learning and always room to grow! Management is great and it’s still run by the family.

Cons

I have no cons to talk about. They treated me great. I moved out of the country or else I would still be working there

4.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture — they truly get behind you when it comes to developing both yourself and your team. There’s a strong focus on leadership and on being a leader in their field. If you are self‑driven and have a strong moral compass, you will thrive at Truly Nolen alongside like‑minded people.

Cons

Compensation is not highly competitive, though the company does invest in development. Stronger leadership and quicker action are needed to prevent toxic behavior from impacting teams.

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