would not recommend to ANYONE. - Assistant Manager Trustco Bank Employee Review

1.0
27 Oct 2015
Recommend
CEO approval
Business outlook

Pros

off on federal holidays. generally the people that i have worked with at other offices are pretty great to work with.

Cons

everything about this place is terrible. High turnover, horrible pay the list goes on and they preach bonuses for all but its a straight up lie. only the manager gets a bonus at the end of the month if they meet their goals. they can never decided if they want to give bonuses to tellers and assistants so they will receive them one month and the next wont get anything. All of the responsibility of running the branch is on the assistant and they don't receive a bonus.

Explore other reviews about Trustco Bank

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

its good company, I like working here . all team are good with me engaging

Cons

nothing cons in it , all are supporting

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

No pros to be listed

Cons

Low pay Unfair treatment to employees Way behind systems to use, everyday something is not working. Changes are done on daily basis with limited information. No one listining to your feed back. Daily pressure to sell without support if a situation arises need immediate dessicion because your calls never been answered. No bouns for staff except managers , and play with mangeres all the time to forefit their bouns. No training is given to prepare you to help their upset customers and they are a lot. Branches are very quite for no walk in and it can be for the whole day in many locations. On lending side the loan processors and underwriters working againest the company for any loan file takes forever compared to other lenders around. The meetings only held to recognize the same mangers they preffer. High diductable medical insurance expensive plans and high copay as well. If any one wants to get sick please join this bank they give new mangers $ 5000 sign on to spend on their expected medical bills from job stress.

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