great to start - Anonymous employee Turn5 Employee Review

2.0
2 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

advancement is somewhat there, corporate is great, CEO is great

Cons

other managers and supervisors are useless, for the most part. The tuning department went from close to 20 people to now 5 and dropping because management is a joke. Unprofessional. No training offered any more as nobody is there to do it. When asked for outside training was told it was definitely a great idea and would be looked into but then further emails just blatantly ignored. Told one thing in person but completely another in front of HR.

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Turn5 Response
8y
Hi there. I’m sorry for the tough time you went through. Staffing changes—especially losses—can be difficult for everyone, especially those on the affected team. Turnover is an issue in our industry, and we’re working to reverse that trend here at Turn5. You may have noticed some positive changes recently. We hired a Training & Development Lead with an automotive background to support our amazing and hard-working Customer Service Team. We’re also hiring fantastic new employees who can contribute to the group in a meaningful way and build their careers with us. We’re always focused on improving our contact center—it’s the face of our company for the passionate community we serve. So keep the ideas coming!

Explore other reviews about Turn5

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

Cons

There is literally ZERO Cons about this place!

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

I can’t think of any

Cons

Back to back, bonus too high to achieve, can’t change shifts, don’t employ enough people to handle how many callers. Pay is way too low to live off

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