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      Turn5

      Engaged employer

      Turn5 reviews

      High turnover - Customer Service Representative (CSR) Turn5 Employee Review

      1.0
      3 Sept 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Bowling ally, coffee, meetings are fun

      Cons

      Micro managing, pay was not what it was advertised as, bonuses don’t make a dent, they change policies a lot and added new requirement for bonuses. Very high turn over rate. They make awful products

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      5.0
      30 Jan 2026
      E-commerce
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

      Cons

      There is literally ZERO Cons about this place!

      1.0
      14 May 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      I can’t think of any

      Cons

      Back to back, bonus too high to achieve, can’t change shifts, don’t employ enough people to handle how many callers. Pay is way too low to live off

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