Great Place to Work - Product Support Specialist Turnitin Employee Review

5.0
20 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Really supportive atmosphere with good collaboration between colleagues and a common sense approach to work life balance. More experienced team members make themselves available to help and answer questions which really accelerates your product learning and makes you part of the team from the outset. Opportunities for continuous development are available if you want to make the most of them. Team leaders and managers encourage you to work to a high standard through sensible positive support and without the distraction of oppressive targets or constant oversight.

Cons

You will get the best out of working here if you are comfortable using your initiative and common sense. If you prefer a more prescribed workflow this may not be a good fit. You get too used to having a choice of drinks and food so it makes your home cupboards look bad!

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Turnitin Response
6y
Thank you for taking the time to leave us a review. It's great news that you're having a positive experience. It is wonderful to hear it :)

Explore other reviews about Turnitin

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing people and culture! Everyone has been so supportive and welcoming!

Cons

I don't have any cons.

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Turnitin Response
1mo
We appreciate you taking the time to share your experience at Turnitin. It’s wonderful to hear that you’ve felt supported and welcomed by the people around you. Creating a collaborative, inclusive culture where employees can thrive and unleash their potential to positively impact global education is incredibly important to us. Thank you for being part of the team and for the kind feedback.
2.0
3 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Turnitin’s mission is meaningful, and many employees genuinely care about supporting educators and students. There are thoughtful, hardworking colleagues across teams, and the remote flexibility is a plus. The products are strong and well-known in the edtech space. Pros: •Mission-driven work •Dedicated colleagues, most are really great •Remote flexibility

Cons

Cons: •Below-market compensation (especially in high-cost areas) •Constant, ongoing structural challenges •Raises lag inflation •Limited growth opportunities •Executive messaging feels disconnected from reality •Under-resourced teams •Organizational silos

2
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Turnitin Response
1mo
Thank you for taking time out to share your experience at Turnitin, We’re pleased to hear our mission, products, and colleagues stood out. Our focus on helping employees unleash their potential to positively impact global education is central to who we are and the work we do. As we continue to grow, we’re evolving how we support our teams with initiatives like strengthening career development, improving organizational alignment, and ensuring our compensation practices remain competitive across regions. We appreciate your feedback, it helps us continue building a stronger, more consistent experience for our employees globally.
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