Why I’m still here after 8.5 years - Sr. Director Turo Employee Review

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Mission & Impact: It’s rare to stay at a company for nearly a decade, but Turo’s mission to reinvent car rental and the absolutely AWESOME people I get to work with keep me excited to show up every day. Being part of this shift toward peer-to-peer car sharing has been a rewarding highlight of my career. The entire time I've been here, I've felt my daily efforts and hard work make a direct impact on the success and growth of the business and, by extension, on the community of Hosts & Guests who discover and love Turo. Professional evolution: I haven't just had one job here, I’ve had four. As a growing company, there are constantly new opportunities for development and career advancement. My experience at Turo is that it's a place where leadership gives a lot of trust and autonomy, encouraging employees to take chances, be bold, learn new things and pivot into new challenges and departments as the company scales. Resilience: there's been so many ups and downs throughout the last 8 years. But seeing how the people within the company navigate tough times by supporting each other, rolling up our sleeves, and jumping in head-first into exciting opportunities to reach new heights together, gives me confidence in our long-term success.

Cons

One of the biggest internal frustrations is the high demand for Product and Engineering as well as Data Analytics resources. We have an endless supply of great ideas and optimizations, but getting Product resources prioritized for anything outside of the top-tier "big bets" can be an uphill battle. This can lead to lots of manual workarounds while we wait for a spot on the roadmap. It can be tough to see negative feedback from users, but it serves as a constant reminder of where we need to innovate. Transitioning from a mid-sized startup to a global platform has introduced a lot more "process" and layers than we had in the early days. While most of it is necessary, it can slow down the rapid experimentation / execution we used to enjoy.

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5.0
8 May 2026
Recommend
CEO approval
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Pros

Caring and supportive place to work.

Cons

The delayed IPO makes generating liquidity difficult.

2.0
26 May 2026
Recommend
CEO approval
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Pros

Great opportunity to learn complex claims, arbitration strategy, liability review, and recovery-focused decision-making.

Cons

Pay does not always align with the complexity of the work, especially when the role expands into training, reporting, cleanup, and process improvement.

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