Pros
The tutor doctor team are good people. They respond quickly and helpfully to emails and are genuinely interested in the education problems their clients face. They match tutors well with students (in my case at least) and provide lots of insight into a students specific issues when an assignment begins.
Cons
They simply charge too much to the families and do not pay enough to tutors, in my opinion. They pay tutors about $20 per hour long session, while charging families about $50. In my experience, after the initial set-up and introduction, the management team does not have any involvement in the tutoring process; only the individual tutor makes direct contact with the family to provide tutoring. So if I spend a school year tutoring a student maybe 50 times times, I make $1000 while Tutor Doctor makes $1500. They do a good job of facilitating payments and such, but is that really worth that much when I am the one going to the students house once or twice a week and tutoring the student. I don't really mind how little they pay tutors (even though it would be nice to get paid for driving time to and from students' houses); what I really mind is how much they charge families. I had two families stop tutoring because of how much it costs. I think the price of Tutor Doctor's services is prohibitively high for most of the students that really need it at schools. If you want to tutor upper-class families, work for tutor doctor; if you want to help solve the education disparity crisis in this country, I would recommend somewhere else besides Tutor Doctor.