Pros
steady paycheck, I get to be at home
Cons
technical programs are sub par and work intermittently, when this happens the employee is docked pay and considered absent when company programs do not work properly. To avoid this issue managers suggest you log in to work at least an hour before. Your schedule availability is not relevant on holidays. Nearly impossible to get time off. Minimum wage pay, though ads say at least $10 an hour (everyone starts at this pay, no matter your experience). Bonus is available, but expect to jump through multiple hoops to get it. Docked time on your "availability" (which affects your bonus) if you take your scheduled breaks and lunch. If you receive a break and lunch, even if you work a 10 hour day. Antiquated HR policies such as counting consecutive absences individually. If you are late more than one hour, you are considered absent for the whole day. If you must go into the office to work, it is business attire required. No vacation time or personal time before 2 years. Behind in industry standards for pay, vacation time, medical, and breaks/lunches. Training is more of a suggestion, with very little company consistency to its standards and regulations. Opportunities for advancement are not openly discussed with employees, you need to "find your own way". Employees are discouraged by management from submitting ideas that would improve on company practices and training. Very little support from any management when working with an unknown product or unfamiliar situation, and expect a different answer any time.