Pros
Work from home, that's it, but you will begin to hate whatever room this is all being done in.
Cons
Horrible training. I feel so bad for the customers that have to call anyone in customer service with this company. There are numerous kind of calls one can get working for uhaul customer service and let me tell you, their 1 week of training videos does nothing to prepare you for the calls you are forced to take WAY TOO EARLY. It's too much information squeezed into 1 week and then you just throw your agents to the wolves and expect them to solve issues themselves when they have NO IDEA what they are doing. Uhaul has a help chat you can go to when you need hell but that is very inadequate when you have an angry customer in your ear who refuses to be put on hold. I've literally cried in frustration because of the lack of training and help I get.