Worked at UCHealth (Memorial) for 7 years - Process Improvement Manager UCHealth Employee Review

I absolutely loved volunteering here. The program was organized, and it made me so happy to bring a smile to people's faces.

Sometimes we did not have much contact with the heads of the volunteer program.

High Acuity patients Maintain Skillset Job security

Too many patients in a day and not enough time to spend with them. Minimal admin time to manage InBasket and patient needs. Frequently need to juggle a full and complex patient schedule with urgent test results and care coordination. Have to use personal PTO to cover holidays and any time the clinic is closed due to circumstances outside of our control. (weather, power outages, etc) Annual performance Bonuses are now being determined by online patient feedback scores.