Aging workforce, hardly any young people coming in to backfill - Sales Support Function UKG Employee Review

2.0
18 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Some employees are very good at what they do, and work very hard despite being under rewarded and under recognized. I think this is a benefit of having workers in their 50s and 60s - these workers have a stronger sense of loyalty and are less likely to "move on" than younger workers.

Cons

VP level management is very out of touch with reality on the ground. Lower level employees (thats me) are invited and do give feedback but it seems to be of no impact, making us think that they are not listening, not interested, or in denial. There's very little difference in how the best and worst employees are treated and paid. In a better economy, the good ones will leave because of frustration at being overworked and paid the same as an employee who everyone knows isn't trying as hard. The workforce in my area of the company is on average over 50. This is an area of the company with over 100 people in it. While this does give Kronos some positives, like experience and loyalty, it also means that we keep up with new trends in our industry much worse than some of our competitors who have more ambitious, younger and more curious workforces. We are also much less open to needed culture changes and tend to be very conservative on most issues. This frustrates the few younger employees we have, some of who are very good and very high potential. They can and do leave.

Explore other reviews about UKG

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
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