Poor leadership; No longer a great place to work - Product Manager UKG Employee Review

2.0
26 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Medical benefits are still very good, as are the 401k match and other many benefits. Below the leadership layer, there are a lot of smart, talented, and lovely people, who want to do the right thing.

Cons

Ultimate Software wasn’t perfect, but its once-remarkable culture doesn’t exist anymore. Nothing remains of what made this such a special place where people were PROUD to work; and no one in a position of power seems to care. Communication from leadership (when it happens at all) is too little, too late, and is patronizing, inauthentic and uninspiring. Trust seems to be non-existent, instead we get micromanagement and marching orders, which are toxic to innovation and doing quality work as a team. Giving an appearance of busy-ness via vanity metrics has become more important than a thoughtful approach to progress. Blatant favoritism is widespread in recent promotions, decision-making and prioritization. Post-merger leadership (almost exclusively from the Kronos stable) has been incurious, distrustful, even disdainful of prior practices.

Explore other reviews about UKG

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great campus, great managers and intern program supports you well

Cons

None i can think of

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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