Dropping like a rock - Senior Manager UKG Employee Review

1.0
21 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Pay, fully paid healthcare for family. 401k match.

Cons

Constant reorganizations leaving us completely lost as to who does what. I’ve had 4 managers in the last year, 2 of which were laid off recently and 1 was forced out with an early retirement package. 3 of the 4 were excellent leaders. The other one barely talked to me. 3 years after the merger, we still have too many systems and too many manual duplicative processes. There’s definite rumors about our great benefits package being cut way back. We were actually sent a survey basically asking which benefits we preferred to be axed. The really good tenured and knowledgeable people are leaving in droves leaving behind newbies who don’t know what they are doing and have no real training or manager guidance to effectively ramp them up. I’m hopeful sr. leadership will realize all the abrupt changes and poor decisions they are making are directly impacting customer satisfaction, but they just continue down the wrong path.

Explore other reviews about UKG

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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